Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

fisheye Unable to pull from remote repository, no error message.

I'm evaluating Crucible/Fisheye and am attempting to do an initial clone of a large privately hosted hg repository. Fisheye spends a long time cloning (> 1 hour), then fails. The following messages appear in `<instance_directory>/var/log/fisheye.out`:

2016-11-18 19:18:59,741 WARN  - Exception during FishEye Incremental Indexing of rapc (rapc): com.cenqua.fisheye.config.ConfigException: Unable to pull from remote repository: http://url/redacted/RAPC
     - []
2016-11-18 19:19:01,141 WARN  - Exception during FishEye Incremental Indexing of rapc (rapc): com.cenqua.fisheye.config.ConfigException: Unable to clone remote repository: http://url/redacted/RAPC
     - [abort: repository . already exists!]


The second message is displayed in the fisheye admin repositories screen, although I suspect the first message is the actual culprit (the repository definitely didn't exist already; this is my initial clone). I can successfully test FishEye's connection to the repo, and FishEye does appear able to succeed in pulling several GB of data before failing.


Unfortunately it's hard to debug further when the error message is "- []". Does anyone have any suggestions?


1 answer

1 accepted

0 votes
Answer accepted

It looks like the issue was that fisheye timed out while trying to clone the repository. Increasing the 'Command Timeout' in step 2 of the repository setup as described here fixed the issue.



Suggest an answer

Log in or Sign up to answer

Atlassian Community Events