can't start a repositories in crucible 2.7.13

I have some repositories which state is stopped. When I try to start them . I got the belowing error messages

Error calling server:com.google.gwt.user.client.rpc.StatusCodeException: 500 The call failed on the server; see server log for details Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source) Unknown.anonymous(Unknown Source)

 

Thanks,

Chen Zhe

1 answer

Hi Chen,

Could you please confirm if you changed your licenses recently (e.g. removed a FishEye license that was in place)? This, as well as other causes could lead to this error as described at https://confluence.atlassian.com/display/FISHKB/Cannot+lock+file+in+exclusive+mode. Could you please take a look at this document and check if it applies?

If you don't want to try a re-index first, I'd suggest adding another repository pointing to the same location, wait until it finishes indexing and check if the issue still occurs.

Regards,

Gustavo Refosco

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

287 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you