Workflow setup

[notself]

Hi,

We just installed Crucible to do a test pilot and I'm not getting the workflow correctly. I must be doing something wrong. 2 main areas that I can't get to work, and seem related:

- In my Dashboard, under Activity, I can only see my commits and not the ones from my Team. Shouldn't I be able to see everything? (If I untick the "Show My Activity" checkbox I don't see any activity)

- A team member created a review and assigned me as Reviewer, however it doesn't appear under Inbox/To Review. If I search for reviews I can find them and open them. They have the state "Review" and I can see that I am the reviewer there. If I open them I can't find any button to Complete the review.

Could someone point me in the right direction?

Thanks

[John Burns]

After creating the review, the creator needs to "Start Review" with the button in the upper right of the screen.

https://confluence.atlassian.com/display/CRUCIBLE/Starting+a+review

[notself]

I don't seem to have a Start Review button. If I login as the author I can only see: Edit Details, Share, Close and Tools. Under tools I can either Close it or Abandon it.

Plus, in the Author's dashboard, the reviews appear in the Outbox / Out for Review

[notself]

Hmm, there's something strange here. It seems that somehow there are duplicate users in Crucible. I (the reviewer) just opened an existing review where I was the reviewer. I removed myself and added me again. And the Complete Review appeared immediately.

Anyone aware of this kind of problem?

[notself]

Sorry for the comment flood. But that's it, our Crucible has 2 users for each user. One with the user name lowercase and another uppercase... not sure what caused this mess

[John Werner]

You can solve the upper vs. lower case user names by going to Administration --> Authentication Settings and turning on "Force Lowercase Username."