Why do no rooms appear when configuring Go2Group HipChat Fisheye integration?

Installed the Go2Group HipChat Fisheye integration, created a HipChat API Token, added it to the plugin configuration, and configured the Basic Access Authentication between Fisheye and JIRA. When trying to add a room to a Fisheye project or repository no rooms appear in the selection form.

Plugin 1.3.3

JIRA 7.0.5

HipChat 1.0

1 answer

This widget could not be displayed.

Scott,

Can you please check if the user configuring in Fisheye owns any room in Hipchat?  User between the Fisheye & HipChat are mapped based on the users email address.

Yes the user owns at least one private room.

 

Does the email id match between the Fisheye and HipChat accounts for the User?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

269 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you