Why do no rooms appear when configuring Go2Group HipChat Fisheye integration?

[Scott Strmel]

Installed the Go2Group HipChat Fisheye integration, created a HipChat API Token, added it to the plugin configuration, and configured the Basic Access Authentication between Fisheye and JIRA. When trying to add a room to a Fisheye project or repository no rooms appear in the selection form.

Plugin 1.3.3

JIRA 7.0.5

HipChat 1.0

[Muralidharan N]

Scott,

Can you please check if the user configuring in Fisheye owns any room in Hipchat?  User between the Fisheye & HipChat are mapped based on the users email address.

[Scott Strmel]

Yes the user owns at least one private room.

[Muralidharan N]

Does the email id match between the Fisheye and HipChat accounts for the User?