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Why do no rooms appear when configuring Go2Group HipChat Fisheye integration?

Scott Strmel
Scott Strmel Aug 19, 2016

Installed the Go2Group HipChat Fisheye integration, created a HipChat API Token, added it to the plugin configuration, and configured the Basic Access Authentication between Fisheye and JIRA. When trying to add a room to a Fisheye project or repository no rooms appear in the selection form.

Plugin 1.3.3

JIRA 7.0.5

HipChat 1.0

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Murali
Murali Aug 21, 2016

Scott,

Can you please check if the user configuring in Fisheye owns any room in Hipchat?  User between the Fisheye & HipChat are mapped based on the users email address.

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Scott Strmel
Scott Strmel Aug 24, 2016

Yes the user owns at least one private room.

 

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Murali
Murali Aug 25, 2016

Does the email id match between the Fisheye and HipChat accounts for the User?

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