Why are links in fisheye disabled?

If I try to search trough my repositories in fisheye and get the correct results, but cannot click on the displayed file links, because they are faded (disabled). See the screenshotfisheye_file_list.PNG

2 answers

1 accepted

This widget could not be displayed.

This is really odd. I expect the same behaviour you described in the comment. Unfortunately, there is no loading indicator and the links are disabled forever. It seems that only my user is affected by this strange effect. I will review the permission and have a look into the log files.

What web browser do you use and what version of FishEye do you have? Is the browser supported by this particular FishEye version? See https://confluence.atlassian.com/display/FISHEYE/Supported+platforms for the browsers supported in the current, 3.7 version. Also, does the problem happen intermittently, or rather every time you perform a search? Do you see any JavaScript errors reported?

Fisheye: 3.5.1 (yes I know we have to upgrade Smile :) ) FF 36.0.1 (not working) IE: 9.0.8112 (works surprisingly) For my user it happens always in FF, does not matter which repository, search query, etc. I'm really confused. Also no js error in FF.

I just checked on FF36.0 on Mac OS, seems working fine. Can you check with your firefox our instance: https://fisheye2.atlassian.com/qsearch?q=abc please? Let me know what OS are you on too.

I'm using Windows7. Your provided links work fine, the loading indicator appear so a sec, then the search result links are displayed as normal links. I have already tried to delete the whole browser cache and restarted the instance, but with no success

Wait a sec, I have always used the same pinned tab for my testing. I have closed this tab and after performing the same search it worked. Thanking you for the support!

Excellent news @david kreuter, glad you got it working eventually

This widget could not be displayed.

Hi @david kreuter,

The result of the previous query are greyed out when you search for a new phrase.  This is intentional, it avoids confusion that one could assume current search completed and its results were displayed.  In fact you should notice, center of the result window, a rotating spinner indicating the current search has not completed yet.

Just wait for the results to come back and you would see clickable result list.

Hope that helps,

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you