User is not receiving review invitations

I have a user that does not receive Review invitations.  He receives email but the review is not listed in the Crucible Inbox.  When he looks at the review, it has his id as a Reviewer.  However, since he does not have Reviews listed in his Inbox, he is not able to follow the Review process.  I have many other users which work correctly.  The only difference is that his id is "built-in" and other use LDAP for authentication.

1 answer

This widget could not be displayed.

Hi Gary,

Can you please check if this user is marked as Active Crucible user?

Kind regards,
Felipe Kraemer

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

207 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you