User is not receiving review invitations

I have a user that does not receive Review invitations. He receives email but the review is not listed in the Crucible Inbox. When he looks at the review, it has his id as a Reviewer. However, since he does not have Reviews listed in his Inbox, he is not able to follow the Review process. I have many other users which work correctly. The only difference is that his id is "built-in" and other use LDAP for authentication.

1 answer

Hi Gary,

Can you please check if this user is marked as Active Crucible user?

Kind regards,
Felipe Kraemer

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Fisheye/Crucible

Products

Interests

Groups

Community resources

Support

User is not receiving review invitations

1 answer

Suggest an answer

Meet the community IRL

Rayen Magpantay

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Atlassian User Groups

Find my local user group

Groups near you