Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

**URGENT** Need help integrating to LDAP

I keep seeing "Error synchronising users: Problem getting the initial LDAP context"

when I click on "Re-Sync" button under "LDAP Authentication settings" for Crucible?

Also, please tell me if this is correct or not

User Filter: (userPrincipalName=${USERNAME})

UID attribute: userPrincipalName

3 answers

0 votes

Ho Tony,

This error suggests FishEye was unable to connect to the LDAP server or it failed to authenticate against it. In the log files there should be full stack trace of this error along with the root cause, can you check it please? Please ensure connection details are correct. If your LDAP server doesn't allow anonymous searches ensure Initial Bind DN and password are correct. Documentation is here: https://confluence.atlassian.com/display/FISHEYE/LDAP+authentication but if you need further assistance paste the full exception stack trace found in the log, please.

The configuration provided by you seems syntatically correct, but actual values depends obviously on your LDAP directory data structures so I can't validate that.

Kind regards,
Piotr

This is duplicate of **Urgent**: Need help integrating with LDAP opened by Tushar Shah so you may close this.

This is duplicate of **Urgent**: Need help integrating with LDAP opened by Tushar Shah so you may close this.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

51 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you