Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Set up JIRA user directory in Fisheye - Can't see authenticate against a JIRA instance


While following the instructions for JIRA integration with Fisheye, in step 2.2 i can't see "a JIRA instance" option for "Authenticate against" field. Only "a crowd instance" option can be seen. I don't have crowd and my JIRA's authentication is configured among Microsoft Active Directory. Any helps are highly appreciated. It's a bit urgent tho.


  • JIRA 5.2 with AD authentication
  • FishEye + Crucible 2.9.2
  • Application links are successful and tested
  • All applications are located on the same server

1 answer

1 accepted

0 votes
Answer accepted

Hi Mehmet,

Supposedly there should be 2 options when going to Administration > Authentication > Authentication Settings > Setup JIRA/Crowd authentication, which are:
- a JIRA instance
- a Crowd instance

Since the "a JIRA instance" option is not available in the configuration, then may I know if FishEye had already been integrated with an LDAP directory? And also, can you kindly check if the application link between JIRA and FishEye is working properly?

When setting up the application link between JIRA and FishEye, may I know if the user that you are using to authenticate to FishEye has been granted the administrator role in FishEye?


Hi Ahmad;

Thank you for your time. It seems like it's a browser rendering problem. I've switched to chrome and it can be seen now. Cheers.

Morning Mehmet, thanks for the update here.

Since the issue is now resolved, can you kindly help to mark this post as answered?

Thanks, and have a great day.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

#JiraHeroes May '22 Spotlight: Daniel Cave

At Atlassian, we take great pride in the software we ship, and even greater pride in the success our customers achieve when they use our products. #JiraHeroes is our new monthly spotlight series&nbsp...

471 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you