The server is Fisheye-Crucible 2.7.5 running on Server 2008R2. Recently updated Java to 1.7 runtime (from 1.6). Attempting to remove the SSLv3 POODLE vulnerability by creating a custom jetty-web.xml in /WEB-INF/. However, this causes the Fisheye service to shutdown after 30 seconds. Extending the timeout does not resolve the issue. Attempted multiple times, and nothing works.
If there is any jetty-web.xml or web-jetty.xml file in /WEB-INF/, even if the file is empty, it causes Fisheye to shutdown.
This appears to be the important output from wrapper.log:
STATUS | wrapper | 2014/11/13 14:23:57 | --> Wrapper Started as Service
STATUS | wrapper | 2014/11/13 14:23:57 | Launching a JVM...
INFO | jvm 1 | 2014/11/13 14:23:57 | java version "1.7.0_71"
INFO | jvm 1 | 2014/11/13 14:23:57 | Java(TM) SE Runtime Environment (build 1.7.0_71-b14)
INFO | jvm 1 | 2014/11/13 14:23:57 | Java HotSpot(TM) Server VM (build 24.71-b01, mixed mode)
INFO | jvm 1 | 2014/11/13 14:23:57 |
INFO | jvm 1 | 2014/11/13 14:23:57 | JDK 1.5 detected, registering Java Service Wrapper MBean
INFO | jvm 1 | 2014/11/13 14:23:57 | Wrapper (Version 3.1.2) http://wrapper.tanukisoftware.org
INFO | jvm 1 | 2014/11/13 14:23:57 |
INFO | jvm 1 | 2014/11/13 14:23:57 | WARN: your default encoding (windows-1252) does not support unicode.
INFO | jvm 1 | 2014/11/13 14:23:57 | This is likely to cause problems if any of the filenames, branch names or tag names in one of your repositories contain unicode characters.
INFO | jvm 1 | 2014/11/13 14:23:57 | Update your locale settings or start with the -Dfile.encoding=UTF-8 option to avoid these problems.
INFO | jvm 1 | 2014/11/13 14:23:58 | 2014-11-13 14:23:58,281 INFO - FishEye/Crucible 2.7.5 (20111021003431), Built on 2011-10-21
INFO | jvm 1 | 2014/11/13 14:23:58 | 2014-11-13 14:23:58,281 INFO - Starting UpgradeManager ...
INFO | jvm 1 | 2014/11/13 14:24:01 | 2014-11-13 14:24:00,964 INFO - Crucible: Commercial License registered to XXXXXXXX.
INFO | jvm 1 | 2014/11/13 14:24:02 | 2014-11-13 14:24:02,103 INFO - Server started on XXX.XXX.XXX.XXX:8060 (http), XXX.XXX.XXX.XXX:443 (https) (control port on 127.0.0.1:8059)
INFO | jvm 1 | 2014/11/13 14:24:02 | 2014-11-13 14:24:02,103 ERROR - Could not start DefaultReviewItemIndexer schedule: Application Context not initialised.
INFO | jvm 1 | 2014/11/13 14:24:03 | INFO - FishEye arguments: 
ERROR | wrapper | 2014/11/13 14:24:36 | Shutdown failed: Timed out waiting for signal from JVM.
ERROR | wrapper | 2014/11/13 14:24:36 | JVM did not exit on request, terminated
STATUS | wrapper | 2014/11/13 14:24:37 | <-- Wrapper Stopped
please check the log file (in FISHEYE_INST/var/log) for more accurate error messages. It'd also be useful to have the content of the jetty-web.xml file you've created in WEB-INF.
There's a sample jetty-web.xml file with settings to disable SSLv3 here. FishEye/Crucible versions starting with 3.6.0 also allow configuring disabled SSL protocols/ciphersuites directly in the config file.
If the problem keeps occurring you'll probably want to raise a support request, attaching the files I've mentioned above.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs