Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to change user name in Fisheye after connection to Jira User Directory?

Hi guys

In my company we had external Fisheye instance. My job was to connect this instance to Jira using Jira user directory. This part went well.

The issue:
All users in Fisheye had have another user names. My idea was to change user names to the same as on Jira and just change main user directory. So I removed connection to jira and jira user directory and try to manualy rename usernames. However this is not possible now becouse all jira users are still in DB and Fisheye do not allow to change names. Those user do not displays in "Adminisration->Users", they just exist in DB but display nowhere else.

Is there any possible way to delete these users?
Or is any other way to integrate old acount with new names?


1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 19, 2018

Hi Jacek,

There are two articles that may be of interest to you.  The first is FishEye users get disabled after username change in LDAP .  While this deals with LDAP it has instructions that may be of assistance to rework the users in the database.

The second is Renaming users when FishEye/Crucible is using external authentication.

Take a look at these and let us know if this helps.



Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events