It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to change "from" email for Hercules scheduled log scan in Fisheye/Crucible?

We've recently started working with the starter Fisheye/Crucible products, and have set up the scheduled log scan. The email comes from "noreply@atlassian.com" and we would like to change it to "fecru@ourdomain.com". Is this possible?

1 answer

0 votes

Hi Thierry,

The Support Tools Plugin is responsible for the Log Scanner. This plugin is installed in all Atlassian products, so it's not something related to FishEye/Crucible only.

At this time, the functionality you're requesting is not yet possible in the Support Tools Plugin. I have created a new request for it in our development issue tracker, and you can track it here:

https://ecosystem.atlassian.net/browse/STP-329

Kind regards,
Felipe Kraemer

Hi @Felipe Kraemer, is there something new about option how change 'send from' in Support Tools plugin? Or is there some chance for resolution or workaround? Thanks

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted Friday in Statuspage

Statuspage has 3 new integrations with Zendesk!

Incident response is a team sport, and customer support is an integral part of any team. While Ops is working hard to solve the problem at hand, support is on the front lines communicating with custo...

45 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you