How to change "from" email for Hercules scheduled log scan in Fisheye/Crucible?

We've recently started working with the starter Fisheye/Crucible products, and have set up the scheduled log scan. The email comes from "noreply@atlassian.com" and we would like to change it to "fecru@ourdomain.com". Is this possible?

1 answer

0 votes

Hi Thierry,

The Support Tools Plugin is responsible for the Log Scanner. This plugin is installed in all Atlassian products, so it's not something related to FishEye/Crucible only.

At this time, the functionality you're requesting is not yet possible in the Support Tools Plugin. I have created a new request for it in our development issue tracker, and you can track it here:

https://ecosystem.atlassian.net/browse/STP-329

Kind regards,
Felipe Kraemer

Hi @Felipe Kraemer, is there something new about option how change 'send from' in Support Tools plugin? Or is there some chance for resolution or workaround? Thanks

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

294 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you