We've recently started working with the starter Fisheye/Crucible products, and have set up the scheduled log scan. The email comes from "email@example.com" and we would like to change it to "firstname.lastname@example.org". Is this possible?
The Support Tools Plugin is responsible for the Log Scanner. This plugin is installed in all Atlassian products, so it's not something related to FishEye/Crucible only.
At this time, the functionality you're requesting is not yet possible in the Support Tools Plugin. I have created a new request for it in our development issue tracker, and you can track it here:
Incident response is a team sport, and customer support is an integral part of any team. While Ops is working hard to solve the problem at hand, support is on the front lines communicating with custo...
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