How to change "from" email for Hercules scheduled log scan in Fisheye/Crucible?

We've recently started working with the starter Fisheye/Crucible products, and have set up the scheduled log scan. The email comes from "noreply@atlassian.com" and we would like to change it to "fecru@ourdomain.com". Is this possible?

1 answer

0 vote

Hi Thierry,

The Support Tools Plugin is responsible for the Log Scanner. This plugin is installed in all Atlassian products, so it's not something related to FishEye/Crucible only.

At this time, the functionality you're requesting is not yet possible in the Support Tools Plugin. I have created a new request for it in our development issue tracker, and you can track it here:

https://ecosystem.atlassian.net/browse/STP-329

Kind regards,
Felipe Kraemer

Hi @Felipe Kraemer, is there something new about option how change 'send from' in Support Tools plugin? Or is there some chance for resolution or workaround? Thanks

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 4 hours ago in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

69 views 4 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you