How to change "from" email for Hercules scheduled log scan in Fisheye/Crucible?

[Thierry Lach]

We've recently started working with the starter Fisheye/Crucible products, and have set up the scheduled log scan. The email comes from "noreply@atlassian.com" and we would like to change it to "fecru@ourdomain.com". Is this possible?

[Felipe Kraemer]

Hi Thierry,

The Support Tools Plugin is responsible for the Log Scanner. This plugin is installed in all Atlassian products, so it's not something related to FishEye/Crucible only.

At this time, the functionality you're requesting is not yet possible in the Support Tools Plugin. I have created a new request for it in our development issue tracker, and you can track it here:

https://ecosystem.atlassian.net/browse/STP-329

Kind regards,
Felipe Kraemer

[Petr Vaníček]

Hi @Felipe Kraemer, is there something new about option how change 'send from' in Support Tools plugin? Or is there some chance for resolution or workaround? Thanks