Fisheye slow when browsing/placing comments

Hey Guys,

Having some problems with our FishEye installation, containing around 50 repos and 50 users. All of a sudden it became terribly slow when doing the following things:

  • /cru/browse pages, the graphs on the left take 10 to 20 seconds longer to fetch
  • Placing comments on a review can take up to 20 seconds
  • join/complete a review also takes up to 20 seconds

Any idea what might be going on? There is nothing in the logs, except for stuff like 

2017-02-04 19:43:41,340 ERROR - Exception "null" ( while processing "/avatar/bert" (Referer:"") 

Thanks for any help


2 answers

0 vote

I recommend to raise a ticket on, our support team can help you in analysing the performance.

Enable debug logging (Administration > Global Settings > Server > Debug Logging), click through the app to reproduce the behaviour and attach the support zip (Administration > Support Tools > Create support zip).

Hey Marek,

We managed to resolve this by executing the following command on our fisheye machine

git config --global core.preloadindex true

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