Fisheye/Crucible stuck on Creating a backup

When launching fisheye/crucible all we see is:

Crucible Maintenance

Sorry

Creating a backup.

This page will automatically update every 10 seconds.

 

This has been like this for a day now. Any suggestions?

1 answer

This widget could not be displayed.

Hi Mathew, 

Do you have some error message into Crucible logs? This would be very helpful to better understand what is going on.

 

Regards, 

Renato Rudnicki

I have the same issue. After I canceled backup I couldn't start crucible windows service

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

175 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you