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Fisheye/Crucible stuck on Creating a backup

When launching fisheye/crucible all we see is:

Crucible Maintenance

Sorry

Creating a backup.

This page will automatically update every 10 seconds.

 

This has been like this for a day now. Any suggestions?

1 answer

0 votes
rrudnicki Atlassian Team Nov 19, 2015

Hi Mathew, 

Do you have some error message into Crucible logs? This would be very helpful to better understand what is going on.

 

Regards, 

Renato Rudnicki

I have the same issue. After I canceled backup I couldn't start crucible windows service

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