Hi. We have Fisheye & crucible 2.10.0.
I have attempted to take a full backup with repository and application caches included, but am getting the error "The process cannot access the file because another process has locked a portion of the file". This has happened twice. I disabled the anti-virus scanning for the second attempt. how can I find out what other process could be locking the file & which file is being locked?
Thanks,
Martin.
Hi there Martin,
Can you please try stopping Crucible instance and follow the steps found on this link?
https://confluence.atlassian.com/display/CRUCIBLE/Backing+up+and+restoring+Crucible+data
The command line should be able to create your backup after the instance be stopped.
Regards,
Celso Yoshioka
Hi. Thanks for both answers. I tried Celso's suggestion of running the backup from the command line, although I had to leave Fisheye / Crucible running as stated in thelink. This was succesfull.
I was concerned that Handle.exe would only list the files locked at the time it was run, and I expect it was just temporary, and would be released by the time I got to it.
Martin.
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From the sounds of it you are using a Windows Server? If so, you can figure out a little more on what process is locking your file through Handle by SysInternals. It shows what process is locking your file.
>Handle.exe >C:\Temp\Temp.txt
The above will write all file handles to 'C:\Temp\Temp.txt'. From there you can find your file by name in the temp file and see who is locking it.
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