FishEye/Crucible data lost after restart

[Jirong Hu]

Our FishEye was not responding, so we restarted it by running stop.sh and start.sh. When we ran the stop.sh, it take a while, didn't come back, so we actually killed the process after a few minutes. I guess that was the problem. Now the user is complaining the following, and I do see all activities between today and October 24, 2014 are missing. How can I fix this?

I can’t seem to find my reviews now. All the reviews that were in my Inbox earlier have now disappeared. I am attaching following snapshots:

• Crucible_reviews_inbox_actual.png: Contains actual reviews that were in my Inbox before the problem started (12 reviews)
• Crucible_reviews_inbox_new_missing_reviews.png: reviews that are in my Inbox now (1 review)
• Crucible_stream_old_data.png: shows the stream/activity of our project. The latest activity is from October 24, 2014

[J. Caldwell]

So you likely have problems with the data cache and corruption. You'll want to reindex the repository that is associated with JUST THAT ONE area. 

You can see the instructions here:

https://confluence.atlassian.com/display/FISHEYE/Re-indexing+your+repository 

[Jirong Hu]

It's back to normal after another restart and re-indexing. Thanks for helping.