Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Failed updating group memberships. Did not have update groups permission in any of the directories [

I am trying to add a JIRA user in CRUCIBLE user group, all the JIRA users are synchronized in Crucible. But I am getting this error while adding a JIRA user to crucible/fisheye  user group

 

"Failed updating group memberships. Did not have update groups permission in any of the directories []. Please check the system logs for details."

2 answers

0 votes

Hi @Nilanjan Sen

Based on the error, it seems that the issue is related to the fact that after integrating JIRA as user management system for FishEye (Connecting to JIRA for user management) you are trying to change the group membership for the users in Fisheye.

This is not possible because the JIRA user directory is read-only. Our documentation states the following:


Only the users, groups and memberships in this directory are retrieved from the JIRA server that is acting as user manager. They can only be modified via that JIRA server.

The options to change the permissions of the users are the following:

  • Add the required groups (e.g. fisheye-users and crucible-users) directly in JIRA and synchronise the directory
  • Alternatively, update the Global permissions to allow access to FishEye/Crucible to the required groups defined in JIRA

Thanks, Caterina - Atlassian 

Just to be clear, are you making the change in Fisheye/Crucible or in Jira? Are you using Jira to manage your user groups?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

120 views 6 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you