Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Error in Crucible

Rumceisz June 25, 2014

Hi,

we ran into an error when trying to close a review: in the Status field a message appeared in red says "An error has occured. Please contact your administrator for more information. error was: org.xml.sax.SAXParseException; Premature end of file."

WHat does that mean?

Can you please help?

Thanks in advance,

Rumi

1 answer

0 votes
Piotr Swiecicki
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2014

Hi Rumi,

Can you take a look into your instance logs (in FISHEYE_INST/var/log folder) and find this exception there? There should be more details explaining perhaps cause of this problem.

Cheers,

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events