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Email notifications not sent when starting a review

I'm trying to configure Crucible for the first time, and test out a code review workflow. I have outgoing email set up and can receive test emails. However no notifications are received after starting a review - this stack trace shows up in the logs each time I start a review:

2018-10-05 12:25:39,670 DEBUG [qtp2017797638-13372 ] fisheye TxHelperStylePlatformTransactionManager-rollback - Rolled back transaction started from:
java.lang.Throwable: (Stack trace at transaction depth 1 start)
at com.cenqua.crucible.hibernate.SessionState.pushTxBeginStacktrace(SessionState.java:71) [fisheye.jar:?]
at com.cenqua.crucible.hibernate.SessionState.beginTx(SessionState.java:64) [fisheye.jar:?]
at com.cenqua.crucible.hibernate.HibernateUtil.beginTransaction(HibernateUtil.java:372) [fisheye.jar:?]
at com.atlassian.fecru.tx.TxHelperStylePlatformTransactionManager.getTransaction(TxHelperStylePlatformTransactionManager.java:34) [fisheye.jar:?]
at com.atlassian.fisheye.spi.impl.DefaultTxTemplate.execute(DefaultTxTemplate.java:76) [fisheye.jar:?]
at com.atlassian.crucible.spi.impl.DefaultReviewService.changeState(DefaultReviewService.java:2098) [fisheye.jar:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_102]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_102]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:85) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at com.cenqua.fisheye.util.WithDisposerAspect.withDisposer(WithDisposerAspect.java:26) [fisheye.jar:?]
at sun.reflect.GeneratedMethodAccessor1709.invoke(Unknown Source) [?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:621) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:610) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:68) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:85) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE]
at com.cenqua.crucible.hibernate.WithSessionAspect.doCloseSession(WithSessionAspect.java:56) [fisheye.jar:?]
at sun.reflect.GeneratedMethodAccessor132.invoke(Unknown Source) [?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]


...

at com.atlassian.crucible.actions.StateActionAction.lambda$execute$0(StateActionAction.java:132) [fisheye.jar:?]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557) [jetty-security-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1075) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:384) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1009) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.Server.handle(Server.java:368) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:953) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1014) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:861) [jetty-http-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240) [jetty-http-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:628) [jetty-io-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52) [jetty-io-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608) [jetty-util-8.1.10.v20130312.jar:8.1.10.v20130312]
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543) [jetty-util-8.1.10.v20130312.jar:8.1.10.v20130312]
at java.lang.Thread.run(Thread.java:745) [?:1.8.0_102]
Caused by: java.lang.Throwable: (Stack trace at transaction depth 0 start)
at com.cenqua.crucible.hibernate.SessionState.pushTxBeginStacktrace(SessionState.java:71) [fisheye.jar:?]
at com.cenqua.crucible.hibernate.SessionState.beginTx(SessionState.java:61) [fisheye.jar:?]
at com.cenqua.crucible.hibernate.HibernateUtil.beginTransaction(HibernateUtil.java:372) [fisheye.jar:?]
at com.atlassian.fecru.tx.TxHelperStylePlatformTransactionManager.getTransaction(TxHelperStylePlatformTransactionManager.java:34) [fisheye.jar:?]
at com.atlassian.fisheye.spi.impl.DefaultTxTemplate.execute(DefaultTxTemplate.java:76) [fisheye.jar:?]
... 204 more


I'm just looking for some help in interpreting what's going wrong

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