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Due Date Reminder did not send to reviewers

Peter Li
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August 2, 2023

So I configured "Create Review"  > Edit Details > Due Date and added 1 working day before to the Send Reminder field but my reviewer is not getting any due date reminder emails. They only got the initial email for the creation of the review.

Screenshot 2023-08-02 at 1.52.13 PM.png

No email notification today (1 day before due date).

Are there any other configurations I need for the Due Date email to send? Also if I chose 1 working day before due date, does it send the email 24 hours prior to the due date or when exactly is one day before? Thanks

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