Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Crucible failed to start which was running fine before

I have taken latest crucible image and configured the required OPTs and DB.

It was running fine But when I restart the Crucible container, It is not getting started and ERROR as below :

2018-03-21 03:30:59,944 INFO  - Server started on :8080 (http) (control port on 127.0.0.1:8059)

2018-03-21 04:24:41,053 ERROR - Exception "Soy rendering failed for template '%s'." (javax.servlet.ServletException) while processing "/404.jsp" (Referer:"http://m.facebook.com")

javax.servlet.ServletException: Soy rendering failed for template '%s'.

        at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:944) [org.apache.jasper.glassfish-2.2.2.v201112011158.jar:?]

        at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:879) [org.apache.jasper.glassfish-2.2.2.v201112011158.jar:?]

        at org.apache.jsp._404_jsp._jspService(_404_jsp.java:113) [classes/:?]

        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111) [org.apache.jasper.glassfish-2.2.2.v201112011158.jar:?]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:770) [javax.servlet-api-3.0.1.jar:3.0.1]

        at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:669) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312]

        at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1526) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38) [?:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:22) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38) [?:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:65) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:51) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.4.0.jar:?]

        at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.4.0.jar:?]

        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.4.0.jar:?]

        at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312]

        at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:148) [fisheye.jar:?]

        at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312]

        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:101) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]

1 answer

0 votes
Mark A_ Atlassian Team Mar 28, 2018

Hi Pavan,

Is this still an issue for you?

-Mark

@Mark A_ No, we have reset complete setup. Seems to be we need to clean cache properly. Can you guide me to clean the cache from installation to get this issue resolved if possible.

Thanks,

-Pavan

Hey @PavanKumar

It's hard for me to say if the issue was cache related but to answer your question, there are two cache areas for Crucible, your plugin and repository cache.

Repository Cache

We have a KB on how to manually delete the repository cache but please note that this will trigger an entire repository index when doing so. 

Plugin Cache

On rare occasions due to a move or migration, this can become corrupted. This cache is located in your FISHEYE_INST/var/osgi-cache path. While Crucible is stopped, removing the osgi-cache folder will prompt its recreation on application start.

-Mark

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

81 views 0 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you