Crucible: When a Review is Ready to Close, why does it not appear on the Author's Inbox?

[Maria Janet C. Figueroa]

Folks - I am the default moderator for code reviews, both set up in the agile and regular context.

I find that when the reviews have received 100% complete from all the reviewers, the authors do not have access to the review from their Inbox. I share with the authors the Ready to Close box from the Moderator.

Has anyone else seen this behaviour? Is this the expected manner of how things will happen?

Thanks for any information you can share.

Janet

[Gurleen Anand · Accepted solution]

Hi Janet,

This is unfortunately a known bug: https://jira.atlassian.com/browse/CRUC-5347

Please watch it and feel free to comment there.

Thanks,

Gurleen

[Maria Janet C. Figueroa]

Thank you for the update Gurleen. I will wait until the customer support request item is updated at https://support.atlassian.com/browse/CRC-5471 to then close the issue.

[Maria Janet C. Figueroa]

Hello! A little bit surprised to see no comments. I will open a support ticket to inquire directly.

[Maria Janet C. Figueroa]

As noted above, this is a known bug. We are no longer using Crucible and I am closing this question.