Cannot connect Bitbucket repository to Crucible

Whenever I try and connect a Bitbucket repository to Crucible I get an error. The logs state that it is a StashRestException. 

 

2017-08-04 16:13:20,216 WARN - Bitbucket Server Response body: {"errors":[{"context":null,"message":"An error occurred while processing the request. Check the server logs for more information.","exceptionName":null}]}
2017-08-04 16:18:33,425 WARN - Error occurred making request to Bitbucket Server

Not sure how to proceed.

1 answer

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Hey Mike,

Unfortunately, the message you posted does not provide a lot of information.

I do recommend that you open a Support case and attach a support zip for a support engineer to investigate. There could be many things that could be impacting you from app configuration to networking. 

If you want, you can definitely check out our application link troubleshooting guide if you want to investigate on your end first.

-Mark

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