Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,843
Community Members
 
Community Events
176
Community Groups

properties of workflow for excluding resolution is not working in jira software

Hi 

 

I have tried the below-mentioned link to exclude the resolutions but its not working for me:

I have checked so many times there is no white space.

1 answer

Hi @Anuradha kumari

A good first option is to check your current process - instructions on how to achieve this are:

  1. Go to Jira Settings / Jira Admin (depending if Server or Cloud) > Issues > Workflows
  2. Locate your workflow and press Edit
  3. Click to select the transition to your "Done" status and choose Properties
  4. In Property Key, enter "jira.field.resolution.exclude"
  5. In Property Value, enter the resolution IDs you wish to exclude separated by commas and press Add
  6. Go back to the workflow view and press "Publish Draft" to set the edits you've made active.

Note:

  • To get the Resolution IDs, go to Jira Settings / Admin > Issues > Resolutions, press Edit next to a resolution and the ID is the numeric code after "?id=" in the title
  • You'll need the Resolution Screen set within these transitions to see a list of resolutions with those excluded. Add the Resolution Screen by selecting a transition, pressing Edit and changing the screen.
  • You need to do this for every transition to the "Done" status separately, if you have multiple routes to get to done. 

Ste

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events