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JSM Virtual Service Agent - MS Teams is now in General Availability!

Srini Chakravarthy
Srini Chakravarthy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2024

Hi Community!

We are thrilled to announce that JSM Virtual Service Agent in Microsoft Teams is now in General Availability!

JSM Premium and Enterprise customers who use MS Teams in their organisation can now create and connect the Virtual Service Agent within their Teams instance, where help seekers can ask Assist their question in a private DM experience and get AI-powered help to self serve their own solution.

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Josh
Josh
Contributor
October 22, 2024

It's great to see this feature available! Feature parity between MS Teams and Slack on the Atlassian platform is appreciated.

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