Webinar this Wednesday- Explore the Modern World of Enterprise Service Management

[#1]

Hello there!!

I'm a content marketing specialist at Isos Technology and wanted to share information about our webinar this Wednesday.

Guest speaker Julie Mohr, a Senior Analyst at Forrester, will be joining us for an in-depth discussion about how ITSM is evolving for organizations that are undergoing massive digital transformations. The surveys, research, and use cases support that ESM is here to stay for the long haul. 

What you’ll learn:

• The concept of ESM - how it has evolved from ITSM, and how it now supports knowledge workers across a business 
• How ESM has transitioned from an emerging concept to a mainstream practice, and what the current service management landscape looks like 
• How COVID-19 and the Great Resignation have impacted digital trends in service management and technology in general
• How you can expand your ITSM and ESM tools and processes across your enterprise to benefit your entire organization

Here's the registration link if you are interested. :)

[Dave Liao]

@Lexi Hocker - hi Lexi! Briefly, how does Isos define the concept of ESM? Or is the concept industry wide? It's new to me, but I'm interested!