My use case for talking each other is creation of ticket and updating of some custom fields and transition. This will be two way integration.
Regards,
@Priyanka Ghongade did you make the integration? Did you use a tool? Next time maybe take a look at ZigiOps as an alternative approach for integrating the two. It's an easy-to-use, no-code tool that connects the systems bi-directionally and syncs any data (just like your use case). And you can tailor it to fit a particular use case. Feel free to look at it and see its capabilities. ou can also book a demo to see it in action.
Regards, Diana (ZigiWave team)