Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,240
Community Members
 
Community Events
165
Community Groups

stack overflow error during initial configuration

Hello,

I am getting a following error during the initial configuration:

 

HTTP Status 500 – Internal Server Error


Type Exception Report

Message Method "update" failed for object com.atlassian.crowd.console.action.setup.Database@49d26ace

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

ognl.MethodFailedException: Method "update" failed for object com.atlassian.crowd.console.action.setup.Database@49d26ace [java.lang.StackOverflowError: operating system stack overflow]
	ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1556)
	ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
	com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
	com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
	ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
	ognl.ASTMethod.getValueBody(ASTMethod.java:91)
	ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
	ognl.SimpleNode.getValue(SimpleNode.java:258)
	ognl.Ognl.getValue(Ognl.java:470)
	ognl.Ognl.getValue(Ognl.java:434)
	com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:374)
	com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:426)
	com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:372)
	com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
	com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:254)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:167)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:167)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:137)
	com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:201)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:101)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:160)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	com.atlassian.crowd.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:52)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	com.atlassian.crowd.console.interceptor.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:24)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
	org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:48)
	org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:574)
	org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:79)
	org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:86)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:125)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:76)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:92)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
	com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:25)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.security.BlockOpenSocialRequestFilter.doFilter(BlockOpenSocialRequestFilter.java:39)
	com.atlassian.crowd.console.filter.CrowdCachingFilter.doFilter(CrowdCachingFilter.java:25)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.crowd.webapp.filter.CrowdSecurityHeadersFilter.doFilter(CrowdSecurityHeadersFilter.java:38)
	com.atlassian.crowd.plugin.web.filter.HttpRequestLoggingFilter.doFilter(HttpRequestLoggingFilter.java:30)
	com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:30)

Root Cause

java.lang.StackOverflowError: operating system stack overflow
	org.apache.felix.framework.URLHandlers.createURLStreamHandler(URLHandlers.java:495)
	java.net.URL.getURLStreamHandler(URL.java:1154)
	java.net.URL.<init>(URL.java:611)
	java.net.URL.<init>(URL.java:502)
	java.net.URL.<init>(URL.java:451)
	sun.net.www.protocol.jar.Handler.parseAbsoluteSpec(Handler.java:188)
	sun.net.www.protocol.jar.Handler.parseURL(Handler.java:163)
	java.net.URL.<init>(URL.java:634)
	com.ibm.oti.vm.AbstractClassLoader.findResourceImpl(AbstractClassLoader.java:289)
	com.ibm.oti.vm.AbstractClassLoader.access$200(AbstractClassLoader.java:43)
	com.ibm.oti.vm.AbstractClassLoader$2.run(AbstractClassLoader.java:259)
	java.security.AccessController.doPrivileged(AccessController.java:640)
	com.ibm.oti.vm.AbstractClassLoader.findResource(AbstractClassLoader.java:256)
	java.lang.ClassLoader.getResource(ClassLoader.java:574)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1194)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1119)
	org.apache.felix.framework.URLHandlers.createURLStreamHandler(URLHandlers.java:495)
	java.net.URL.getURLStreamHandler(URL.java:1154)
	java.net.URL.<init>(URL.java:611)
	java.net.URL.<init>(URL.java:502)
	java.net.URL.<init>(URL.java:451)
	sun.net.www.protocol.jar.Handler.parseAbsoluteSpec(Handler.java:188)
	sun.net.www.protocol.jar.Handler.parseURL(Handler.java:163)
	java.net.URL.<init>(URL.java:634)
	com.ibm.oti.vm.AbstractClassLoader.findResourceImpl(AbstractClassLoader.java:289)
	com.ibm.oti.vm.AbstractClassLoader.access$200(AbstractClassLoader.java:43)
	com.ibm.oti.vm.AbstractClassLoader$2.run(AbstractClassLoader.java:259)
	java.security.AccessController.doPrivileged(AccessController.java:640)
	com.ibm.oti.vm.AbstractClassLoader.findResource(AbstractClassLoader.java:256)
	java.lang.ClassLoader.getResource(ClassLoader.java:574)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1194)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1119)
	org.apache.felix.framework.URLHandlers.createURLStreamHandler(URLHandlers.java:495)
	java.net.URL.getURLStreamHandler(URL.java:1154)
	java.net.URL.<init>(URL.java:611)
	java.net.URL.<init>(URL.java:502)
	java.net.URL.<init>(URL.java:451)
	sun.net.www.protocol.jar.Handler.parseAbsoluteSpec(Handler.java:188)
	sun.net.www.protocol.jar.Handler.parseURL(Handler.java:163)
	java.net.URL.<init>(URL.java:634)
	com.ibm.oti.vm.AbstractClassLoader.findResourceImpl(AbstractClassLoader.java:289)
	com.ibm.oti.vm.AbstractClassLoader.access$200(AbstractClassLoader.java:43)
	com.ibm.oti.vm.AbstractClassLoader$2.run(AbstractClassLoader.java:259)
	java.security.AccessController.doPrivileged(AccessController.java:640)
	com.ibm.oti.vm.AbstractClassLoader.findResource(AbstractClassLoader.java:256)
	java.lang.ClassLoader.getResource(ClassLoader.java:574)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1194)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1119)
	org.apache.felix.framework.URLHandlers.createURLStreamHandler(URLHandlers.java:495)
	java.net.URL.getURLStreamHandler(URL.java:1154)
	java.net.URL.<init>(URL.java:611)
	java.net.URL.<init>(URL.java:502)
	java.net.URL.<init>(URL.java:451)
	sun.net.www.protocol.jar.Handler.parseAbsoluteSpec(Handler.java:188)
	sun.net.www.protocol.jar.Handler.parseURL(Handler.java:163)
	java.net.URL.<init>(URL.java:634)
	com.ibm.oti.vm.AbstractClassLoader.findResourceImpl(AbstractClassLoader.java:289)
	com.ibm.oti.vm.AbstractClassLoader.access$200(AbstractClassLoader.java:43)
	com.ibm.oti.vm.AbstractClassLoader$2.run(AbstractClassLoader.java:259)
	java.security.AccessController.doPrivileged(AccessController.java:640)
	com.ibm.oti.vm.AbstractClassLoader.findResource(AbstractClassLoader.java:256)
	java.lang.ClassLoader.getResource(ClassLoader.java:574)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1194)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1119)
	org.apache.felix.framework.URLHandlers.createURLStreamHandler(URLHandlers.java:495)
	java.net.URL.getURLStreamHandler(URL.java:1154)
	java.net.URL.<init>(URL.java:611)
	java.net.URL.<init>(URL.java:502)
	java.net.URL.<init>(URL.java:451)
	sun.net.www.protocol.jar.Handler.parseAbsoluteSpec(Handler.java:188)
	sun.net.www.protocol.jar.Handler.parseURL(Handler.java:163)
	java.net.URL.<init>(URL.java:634)
	com.ibm.oti.vm.AbstractClassLoader.findResourceImpl(AbstractClassLoader.java:289)
	com.ibm.oti.vm.AbstractClassLoader.access$200(AbstractClassLoader.java:43)
	com.ibm.oti.vm.AbstractClassLoader$2.run(AbstractClassLoader.java:259)
	java.security.AccessController.doPrivileged(AccessController.java:640)
	com.ibm.oti.vm.AbstractClassLoader.findResource(AbstractClassLoader.java:256)
	java.lang.ClassLoader.getResource(ClassLoader.java:574)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1194)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1119)
	org.apache.felix.framework.URLHandlers.createURLStreamHandler(URLHan

1 answer

Hi @Michael Kondratov

What are your JDK vendor and version? I'm under the impression you're running IBM JDK which is not supported by Crowd. Crowd actually requires Oracle JDK / OpenJDK 1.8: https://confluence.atlassian.com/crowd/supported-platforms-191851.html

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

146 views 0 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you