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jira users change their own password within jira

Brent Blish
Brent Blish Jul 14, 2021

Our crowd system is down (AGAIN). i am wondering how to config jira so the users can change their own passwords or have admin change their password on jira. 

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Craig Castle-Mead
Craig Castle-Mead Community Leader Jul 19, 2021

Hey @Brent Blish 

I'd recommend working on the reliability issues of your Crowd environment. We've been using Crowd for ~> 9 years now and it's been rock solid. If you can supply any background on what issues you've been having, I'd be happy to see if I can give any recommendations.

As for allowing users to change their passwords in Jira, if Jira is using Crowd as a user directory, then this is not possible as the password change would need to sync to Crowd "live".

CCM

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