com.jamasoftware.contour.gateway.GatewayException: Could not invoke service..

Much like https://jira.atlassian.com/browse/CWD-353

com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.

DWR Call: crowdSyncSvc.syncWithCrowd

Params:

Batch Map:

callCount: 1

page: /contour/admin.req

httpSessionId: AEFDB6EAF0106EA1BED081E0C678CD07

scriptSessionId: 7701785E7F271F011F8B2F993878028686

c0-scriptName: crowdSyncSvc

c0-methodName: syncWithCrowd

c0-id: 0

batchId: 17

Exception: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.}

Args: com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message., object Object , undefined

Stacktrace:

{anonymous}(#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

printStackTrace(#object: {e: object Object })

{anonymous}(com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(17,0,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(

//#DWR-INSERT

//#DWR-REPLY

dwr.engine._remoteHandleException('17','0',{javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn 't send message.});

)

{anonymous}(#object: {map: object Object ,charsProcessed:0,paramCount:0,parameters: object Object ,headers: object Object ,isPoll:false,handlers: object Object ,preHooks:null,postHooks:null,rpcType:1... httpMethod,async,timeout,errorHandler,warningHandler,textHtmlHandler,path,completed,req,mode})

{anonymous}( object XMLHttpRequestProgressEvent )

1 answer

1 accepted

0 votes
Accepted answer

Hi there,

It seems that the issue here is related to the Jamasoftware Contour, which I'm sorry to say I'm not familiar with but have you integrated Crowd with it or something? I can see from their website that they suggest you can integrate it with Crowd but I could only find this documentation that doesn't contain any compatibility or troubleshooting info.

I think given that we have extremely limited experience of this product and that the Crowd Connector has been developed by Jamasoftware, I would suggest contacting them to ask if they have any experience of this problem.

All the best,
John

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

463 views 2 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you