Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Deleted user
0 / 0 points
Next:
badges earned
Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.
Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Will removing a user also remove their tickets?

Angela Deng
Angela Deng Jan 09, 2019

If someone leaves the team and we remove their activation status on JIRA, will we get to keep all of their previous tickets in JIRA for documentation / record keeping? 

Answer
Watch
Like Be the first to like this
206 views

1 answer

1 accepted

0 votes
Answer accepted
Alexey Matveev _Appfire_
Alexey Matveev _Appfire_ Community Leader Jan 09, 2019

Hello,

There are two options:

1. To delete a user. You should not delete users.

2. To deactivate a user. You should deactivate users. In this case you will see all user tickets and history and the user will be marked as inactive.

Reply

Suggest an answer

Log in or Sign up to answer
Crowd
Crowd
TAGS
Community showcase
Nikki Zavadska _jexo_
Nikki Zavadska _jexo_
Published in Marketplace Apps & Integrations

☕️ Monday coffee with Jexo: Weekly Atlassian news roundup | 21st June 2021

Hi community 👋, as every Monday we're bringing you a quick update on what happened in the Atlassian ecosystem last week. There were a few interesting events like for example the announcement of th...

69 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you