I have a Jira docker image set up to communicate with Crowd. The login with Crowd users works when SSO is disabled, but I cannot login to Jira with any user at all once I enable SSO using Crowd.
Following this guide, I made the following changes to my Jira Docker image:
seraph-config.xml was changed to:
<!-- CROWD:START - If enabling Crowd SSO integration uncomment the following SSOSeraphAuthenticator and comment out the JiraSeraphAuthenticator below -->
<!-- CROWD:END -->
<!-- CROWD:START - The authenticator below here will need to be commented out for Crowd SSO integration
I also added a crowd.properties file that contained the following information:
After I make these changes and restart the Docker container, I'm unable to log in to Jira with any credentials (I tried both Crowd credentials, and Jira local credentials)
You cannot login with a Jira internal directory user once Crowd SSO is enabled, it is a known limit as per Atlassian's documentation (see section 2.2).
Regarding Crowd users, this might have something to do with IP addresses consistency or your SSO domain name. I suggest that you set the following property in atlassian-jira/WEB-INF/classes/log4j.properties and restart Jira. You will then get more information in atlassian-jira.log that should hopefully help you to understand what is going on here.
log4j.logger.com.atlassian.crowd.integration = DEBUG
I'm Alison Huselid, Head of Product for Data Center at Atlassian. As we shared in our last post, we’ve been working on a solution for those of you who work for charitable non-profit organizations tha...
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