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Vickey Palzor Lepcha
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November 27, 2019

Are you able to access your account now ?

Pooja Panchal November 27, 2019

Hi Vickey,

 

When I try to access a Confluence page, I land to a blank page as below 2019-11-28_133307.png

Vickey Palzor Lepcha
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 28, 2019

Pooja - can you confirm if you have access rights to that particular page ?

Pooja Panchal November 28, 2019

Vickey- I believe I do because I was able to access it until yesterday. It was this morning I found out that the page is not loading anymore. 

Vickey Palzor Lepcha
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 28, 2019

Do you have access to confluence in general and to spaces and pages other than this ?

If you do , I guess it's either permission issues or maybe the page is moved .

Try looking out for an administrator in your firm and have him/her checked.

Pooja Panchal November 28, 2019

@Vickey Palzor Lepcha  The confluence page is now accessible. Thanks for the help.

Like Vickey Palzor Lepcha likes this

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