Unable to configure Crowd to run as a service on Tomcat

[roopa shinde]

i am unable to configure CROWD as a windows server. i find the below error upon running the service.bat command

D:\programs\atlassian-crowd-2.4.0\apache-tomcat\bin>service.bat install Crowd

Installing the service 'Crowd' ...

Using CATALINA_HOME: "D:\programs\atlassian-crowd-2.4.0\apache-tomcat"

Using CATALINA_BASE: "D:\programs\atlassian-crowd-2.4.0\apache-tomcat"

Using JAVA_HOME: "C:\Program Files\Java\jdk1.6.0_30"

Using JVM: "C:\Program Files\Java\jdk1.6.0_30\jre\bin\server\jvm.dll"

Failed installing 'Crowd' service

D:\programs\atlassian-crowd-2.4.0\apache-tomcat\bin>echo %JAVA_HOME%

C:\Program Files\Java\jdk1.6.0_30

D:\programs\atlassian-crowd-2.4.0\apache-tomcat\bin>net start crowd

The Apache Tomcat crowd service is starting.

The Apache Tomcat crowd service could not be started.

A service specific error occurred: 0.

any pointers in this regards would help me

[Jared Dohrman]

Hi all,

Open up RegEdit and browse to the service.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\Crowd\Parameters\Java

Under the Jvm REG_SZ, there is a reference to C:\Progra~1\Java\..., replace with the full path. C:\Program Files (x86)\Java\...

This worked for me

(Sorry, old thread, but even today still getting this result in Google search, so figured I'd add my 2cents)

Thanks,
Jared. 

[Colin Goudie]

By the look of that error it could be because of spaces in the PATH. i.e. C:\Program Files

As a tip when working with Windows Servers and Java tools (and most tools in general) NEVER EVER install things in directories with spaces. e.g. never in C:\Program Files

Unless the developers have been ultra careful with their .bat files you'll run into endless issues like this.

[V]

Is it a 32 bit / 64 bit machine??

On 64 bit machine u cannot install crowd as service

https://confluence.atlassian.com/display/CROWD020/Installing+Crowd+as+a+Windows+Service

[Colin Goudie]

You shoud be able to, but you need to swap out the tomcat6.exe and tomcat6w.exe (which are 32bit) with the 64bit ones. You can download these from Apache Tomcat website

[roopa shinde]

hi,

i have installed 32 bit jdk ,but the issue still persists.

i see this in the tomcat log file:

[2012-06-27 16:04:36] [error] %1 is not a valid Win32 application.
[2012-06-27 16:04:36] [error] Failed creating java C:\Program Files\Java\jdk1.6.0_30\jre\bin\server\jvm.dll
[2012-06-27 16:04:36] [error] %1 is not a valid Win32 application.
[2012-06-27 16:04:36] [error] ServiceStart returned 1
[2012-06-27 16:04:36] [error] %1 is not a valid Win32 application.

[Colin Goudie]

Are you using a 64bit JVM? I think the tomcat service files in crowd are by default the 32bit ones.

Check this link out for info. It might help

https://confluence.atlassian.com/display/JIRAKB/Problems+Installing+JIRA+as+a+Service+on+Windows+64bit

[roopa shinde]

i have already followed the doc :

https://confluence.atlassian.com/display/CROWDKB/Unable+to+configure+Crowd+to+run+as+a+service+on+Tomcat