Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Unable to change SSO domain "The supplied domain is invalid"

dummy September 12, 2018

Hello,

we need to change the SSO domain. I have tried .mydomain.com and mydomain.com. But I get the error "The supplied domain is invalid.".

How can I fix this please?

Ralf

2 answers

1 accepted

0 votes
Answer accepted
dummy September 12, 2018

What is described in the KB article, was also my assumption. Therefor if I log in with myolddomain.com, I never will be able to change the SSO domain to mynewdomain.com.

After reconsidering the constraint I simply have removed the SSO domain. Saved it. Logged in again based on the new domain and now I was able to save the new domain.

0 votes
Edwin Kyalangalilwa
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 12, 2018

Hi @dummy,

Please take a look at this related KB article.

Unable to Set SSO Domain Due to Error "The supplied domain is invalid"

dummy September 12, 2018

Thx for the KB article, which helped me to find the right way.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events