Unable to change SSO domain "The supplied domain is invalid"

[Ralf Ludwig]

Hello,

we need to change the SSO domain. I have tried .mydomain.com and mydomain.com. But I get the error "The supplied domain is invalid.".

How can I fix this please?

Ralf

[Ralf Ludwig · Accepted solution]

What is described in the KB article, was also my assumption. Therefor if I log in with myolddomain.com, I never will be able to change the SSO domain to mynewdomain.com.

After reconsidering the constraint I simply have removed the SSO domain. Saved it. Logged in again based on the new domain and now I was able to save the new domain.

[edwin]

Hi @Ralf Ludwig,

Please take a look at this related KB article.

Unable to Set SSO Domain Due to Error "The supplied domain is invalid"

[Ralf Ludwig]

Thx for the KB article, which helped me to find the right way.