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Unable to change SSO domain "The supplied domain is invalid"

dummy September 12, 2018


we need to change the SSO domain. I have tried and But I get the error "The supplied domain is invalid.".

How can I fix this please?


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dummy September 12, 2018

What is described in the KB article, was also my assumption. Therefor if I log in with, I never will be able to change the SSO domain to

After reconsidering the constraint I simply have removed the SSO domain. Saved it. Logged in again based on the new domain and now I was able to save the new domain.

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Edwin Kyalangalilwa
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September 12, 2018

Hi @dummy,

Please take a look at this related KB article.

Unable to Set SSO Domain Due to Error "The supplied domain is invalid"

dummy September 12, 2018

Thx for the KB article, which helped me to find the right way.

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