We recently performed an upgrade from JIRA 4.1.2 and Crowd 2.0.7 to 5.0.2 and 2.4.1 respectively. After the upgrade, we are unable to authenticate users against Crowd and are receiving the following error in the Crowd logs:
org.hibernate.StaleStateException: Batch update returned unexpected row count from update 0 ; actual row count: 0; expected: 1
We also upgraded out Confluence from 3.3.3 to 4.1.7 and found a similar issue where it seemed that Confluence was holding onto an old stale state with the older version of Crowd. To resolve that issue, we reset the Confluence internal directory password for the admin account and went through the steps to re-establish a Crowd integration.
We didn't seem to have an admin account in our JIRA instance so we followed the steps in https://confluence.atlassian.com/display/JIRA050/Retrieving+the+JIRA+Administrator but that didn't seem to help us any and we still cannot login (locally nor crowd related). We've been looking through all of the knowledge base, documentation, submitted to the Ask Atlassian forums, but we're stumped at this point.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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