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Password reset link redirects to 404

Richard de Souza January 23, 2019

I've just recently setup Crowd 3.3.2 and my users are reporting that the password reset links they receive in their email redirects them to a 404 page. I've done a lot of Google searches and I can't seem to find this issue mentioned anywhere else.



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Richard de Souza January 23, 2019

The solution was to change the Base URL from in General Options to

I discovered this after editing the reset link from


and got the reset link to work.

It would be helpful to have an example in the Base URL field description of what the url pattern is in the majority of cases. It's not obvious because the pattern is different from Jira, Confluence, and Bitbucket. Everything else in Crowd seems to work when you don't include the /crowd so, when an issue like this happens weeks after a seemingly successful installation, it's not clear what the cause is.

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