Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Jira/Confluence direct login very slow

Hi folks..

i am currently evaluatiing for crowd in our company.

i set up a crowd directory connected to a LDAP to read company employees accounts.

Jira/Confluence added to crowd and all works nice...SSO and applinking and all that...perfect.

Scenario 1)

loggin in directly in crowd...i am in immediately...and can switch to confluence or jira without any latency

Scenario 2)

if i log in to jira or confluence instead of takes loooooong time and sometimes i get an error at the end saying that i am not permitted to login. after clicking log in again i am in.

what setting is to change to allow flawless log in to any of the tool...crowd, jira or confluence please?

5 answers

1 accepted

0 votes
Answer accepted

problem solved.

i switched from a delegated configuration to a connector.

works well now

Hello, it seems I am experiencing the same problem. Can you please tell what do you mean by this switch? How did you do that?

hmmm as i wrote...

i used a different type of directory....chose AD connector instead delegated

Yes, all users report the same behavior. Strange thing is that it appeared only after upgrade from Confluence 3.5. Before the upgrade I cloned the instance to another server and I don't have any log in related issues there.

Have you tried using a different user and seeing if the problem is user specific?

Unfortunately I already use AD connector and have the same problem as you have described except I don't receive any errors, but have to wait for 15 seconds avg to log in. Anyway thanks for your answer.

0 votes

Hi, are you seeing any errors in the logs? How far away are Crowd and JIRA/Confluence? Is it on the same server? I would first confirm that there are no network issues between the 2 applications. They could be timing out.

The rest are pretty standard and should just work unless you see errors in the logs.

the 3 apps are located on the same host.

only the ldap isn't

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events