You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
We have Crowd set up to delegate authentication to Active Directory. For some reason though, users come back with inconsistent representations of their names. For some users it's "John Doe", other users "Doe, Jane". I can see no difference on the user entry in Crowd.
I think the difference happens in whether I add a user to crowd, or whether the user is automatically added when they try to log in and a user doesn't yet exist.
Hi Rob, your suspicious may be right. The name of the user is retrieved from the LDAP upon the creation of the user in case it doesn't exist yet.
Crowd will retrieve this information from the LDAP attribute that is defined into the field User Display Name Attribute of your LDAP directory in Crowd.
To the case that the user is manually created, you can define the name of the user as you wish, which can be different the the value in your LDAP.
In case you want to always use the value in your LDAP, you can mark the option Synchronise User Details, this will then update the name of the user with the information from your LDAP as soon as the user perform the login.
I hope it helpes
Cheers
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.