Crowd and Google usernames

The documentation for Crowd's Google Apps connector states:

"Usernames must exist in Google Apps as well as Crowd and a person's username must be the same in both Google Apps and Crowd. The Crowd Google Apps connector does not support the automatic adding of users. If a user exists in Crowd but not in Google Apps, then the user will not be able to log in to Google Apps."

If I export from Google a list of my accounts, the CSV file has a column labelled "account_name" where the values are firstname.lastname@example.com.

For Crowd, do I make the cn equal to firstname.lastname only or do I make it equal to firstname.lastname@example.com?

It may be pertinent to state that this is Google Apps for Business, and @example.com is my managed domain.

Thanks.

2 answers

1 accepted

This widget could not be displayed.

Hello Philip,

If your username in Google Apps is "firstname.lastname@example.com." (I mean, if this is the username that you use to login into the Google Apps) so the cn for Crowd needs to be "firstname.lastname@example.com". I hope this helps.

Cheers,

LJ.

This widget could not be displayed.

Hi Luiz

Thank you for this.

Since I am also using LDAP for server logins, the current server configuration won't support full usernames but will work with the bit before the @. This would suggest that I need to have two "cn" entries per user - one with just firstname.lastname and one with firstname.lastname@example.com.

That is quite an administrative overhead and a potential risk of typing mistakes.

Is there any way to get Crowd's Google/SSO implementation to strip or add the bit after "@" so that I only need one cn entry?

Thanks.

Philip

I've now realised that Unix logins will check against the uid attribute so I don't need two cn entries. This means that cn can be firstname.lastname@company.com and uid can just be firstname.lastname.

I've also "discovered" LDAP Account Manager which makes maintaining the underlying LDAP entries a breeze.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 27, 2018 in Crowd

The Crowd team is looking for feedback on Server & Data Center customers' identity strategies!

Do you own more than one Server or Data Center product? Do you have challenges provisioning users across your Atlassian products? Are you spending a lot of time integrating each Atlassian product wit...

1,449 views 6 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you