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Crowd account password attempt count for external directories.

Hi there!

We use Crowd 4.2.2 server in our Enterprise. We have  some MS AD directories, connected to Crowd as external.  Each AD have own password lockout policy, but all have configured at least 3-4 invalid password attempts before lockout. We noticed, that in all Applications connected to Crowd, user from such directory is locked after 2 invalid attempts, that is much lover then configured in AD. Why Crowd account lock policy isn't equal to AD policy? How can i see &  set it to corresponding values?? I can set password lockout attempts only for internal directory.


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Nic Brough -Adaptavist-
Community Leader
Community Leader
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Apr 24, 2021

It's because Crowd cannot read the policy from your AD server.  You have to give Crowd the rules because your AD server does not publish them.

Hi Nic.

Thank you for answer, my next question is how to configure count of bad Password attempts for external directories in Crowd? 

As i see, i can set this only for internal Crowd directory,  external directory configuration doesn't have such option.

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