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Crowd Nested Group membership in Jira/Confluence

Warren Spencer
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October 7, 2019


I'm having troubles making nested group membership set up through Crowd work in Jira/Crowd (which are using it for user management).


In Crowd I have a group A, which has in its "Groups in this group" section another group B which has its own set of users.  Through crowd, if I look at the nested members tab for group A it shows the users from group B successfully, however if I sync with Jira/Confluence, the users from group B do not appear in group A.

I have ensured that I've checked "External User management" on both applications.


Would anyone have any ideas of ways in which I can troubleshoot this?

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