I am migrating crowd (2.4.0) to a new server. I followed this procedure:
Copied the folders, updated the config files, backed up the database and restored it to the new SQL Server. (MS SQL 2008r2)
Crowd started up with no problem and I believe it has a connection to the database. The issue I'm seeing is when I try to login, it's not accepting my password. I tried to do a password reset and I can seeing in the java command line area of Crowd that it is trying to send an e-mail to my correct e-mail address (the mail server probably needs reconfigured) but the e-mail doesn't come through.
Any ideas?? Thanks!
In order to get a better idea of your authentication failure, it would be necessary to review the logs. Specifically atlassian-crowd.log which is located in <Crowd_HOME_Dir>/logs/.
One of the common issue with migrated Crowd is users sometimes for get to follow the direction mentioned on our documentation, specifically this point:
Ensure that the address list includes at least the following items: 'localhost', '127.0.0.1' and the IP address or hostname of the machine that is going to receive the new Crowd instance. This list determines the hosts that can access the Crowd Administration Console.
If the new IP address of the server is not declared, it would be impossble to access Crowd trough the new server. Would it be possible for you to access Crowd trough a machine with a registered IP address on pre-migrated server.
I hope you can post your logs for review, please note that this is a public forum, so do cencored the logs if necessary.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events