Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't start crowd server

Hi all,

 

after the installation of our crowd server, all was good.

Yesterday the windows server had to restart. after this, crowd throws some errors and cant start right now:

 

 

2020-07-30 11:30:48fatalThis Crowd instance was unable to start the scheduler CrowdSchedulerService, and will not be usable. Please check the log for details.

 

In the log i can see a few errors like this:

2020-07-30 11:30:48,508 localhost-startStop-1 ERROR [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.crowd.event.application.ApplicationReadyEvent@182d9c88] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.crowd.scheduling.JobRunnerRegistrar.onApplicationReady(com.atlassian.crowd.event.application.ApplicationReadyEvent) throws com.atlassian.scheduler.SchedulerServiceException, listener=com.atlassian.crowd.scheduling.JobRunnerRegistrar@28ce8287}]
java.lang.RuntimeException: Listener: com.atlassian.crowd.scheduling.JobRunnerRegistrar event: com.atlassian.crowd.event.application.ApplicationReadyEvent
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:50)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
at com.atlassian.crowd.core.event.TransactionAwareEventDispatcher.lambda$dispatch$0(TransactionAwareEventDispatcher.java:39)
at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)
at com.atlassian.crowd.core.event.TransactionAwareEventDispatcher.dispatch(TransactionAwareEventDispatcher.java:38)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:200)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115)
at com.atlassian.crowd.core.event.TransactionAwareEventPublisher.publish(TransactionAwareEventPublisher.java:35)
at com.atlassian.crowd.console.listener.StartupListener.contextInitialized(StartupListener.java:108)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4699)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5165)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:743)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:719)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:614)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1823)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
at org.hibernate.engine.transaction.jta.platform.internal.AbstractJtaPlatform.getCurrentStatus(AbstractJtaPlatform.java:136)
at org.hibernate.internal.StatelessSessionImpl.flushBeforeTransactionCompletion(StatelessSessionImpl.java:675)
at org.hibernate.internal.StatelessSessionImpl.beforeTransactionCompletion(StatelessSessionImpl.java:652)
at org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl.beforeTransactionCompletion(JdbcCoordinatorImpl.java:473)
at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.beforeCompletionCallback(JdbcResourceLocalTransactionCoordinatorImpl.java:178)
at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.access$300(JdbcResourceLocalTransactionCoordinatorImpl.java:39)
at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl$TransactionDriverControlImpl.commit(JdbcResourceLocalTransactionCoordinatorImpl.java:271)
at org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:104)
at com.atlassian.crowd.util.persistence.hibernate.StatelessDao.withStatelessSession(StatelessDao.java:27)
at com.atlassian.crowd.dao.scheduling.ClusterJobDAOHibernate.find(ClusterJobDAOHibernate.java:34)
at com.atlassian.crowd.scheduling.ClusterJobDAODecorator.find(ClusterJobDAODecorator.java:96)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.getJobDetails(CaesiumSchedulerService.java:228)
at com.atlassian.crowd.scheduling.JobRunnerRegistrar.rescheduleJob(JobRunnerRegistrar.java:64)
at com.atlassian.crowd.scheduling.JobRunnerRegistrar.onApplicationReady(JobRunnerRegistrar.java:48)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40)
... 22 more

 

All errors i can find have the same issue i think: 

java.lang.NullPointerException

 

Does anyone knows how the get rid of these errors and start crowd again? I check all databasetables for incorrect data and also the license in the config file.

 

 

1 answer

I checked it, but the result of the sql is null. i dont have duplicated keys

Charlie Misonne Community Leader Aug 03, 2020

Ok, perhaps it's better for you to contact Atlassian support.

Relying on part of a log file to troubleshoot this is not easy.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Why everyone using Jira must be GDPR-compliant

Did you know that penalties up to 4 % of the yearly company turnover are possible in case of GDPR violations? GDPR regulations are currently mainly relevant for companies in the EU, but countries lik...

75 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you