Can't login to CROWD with AD Account

Hello,

I have installed CROWD 3.0.2 on a Server.  I added an Active Directory Directory to the CROWD Server via the Connector option.  I can run successful synchs.  However, I am unable to login to CROWD with an AD account. 

I have created a few test accounts in my AD.  I create group in my AD called crowd-administrators and assigned those test accounts to that group. 

If I do searches for Users or Groups within CROWD, no results will show when I select the AD Directory.

What am I missing?

Thank you.

1 answer

1 accepted

0 votes
Accepted answer
Marcin Kempa Atlassian Team Dec 01, 2017

Hi @Brian Finken!

 

As I understand you do not see your users nor groups in Crowd that were created in AD?

In this situation I would suggest checking the Base DN option if it points to the correct path as well as User object filter and Group object filter in Configuration tab.

Additionally do you see any errors in Crowd's log file?

Once you can see those users and groups, in order to be able to log into Crowd please make sure that this AD directory is mapped to Crowd application (you might already did that, but I did not get this from your description)

 

Hope that helps

Marcin Kempa

I did have to adjust my Base DN and also map CROWD.

Thank you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

35 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you