Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,914
Community Members
 
Community Events
165
Community Groups

Can not add crowd directory to Jira 5.1.7: No link for user directory management available

Deleted user Oct 22, 2012

Hello

We have installed Jira 5.1.7 today and migrated our ondemand instance comerge.jira.com. Which worked fine so far. We now try to connect our crowd instance with Jira, with no success. I simply can't find the link to add a user directory as described here:

https://confluence.atlassian.com/display/JIRA/Connecting+to+Crowd+or+Another+JIRA+Server+for+User+Management

The Atlassian Crowd Directory Plugin is installed and running.

Not sure if this is a bug in the latest Jira or if I'm just too stupid to find the link or if user directories are no longer supported. I'm really out of ideas how to find this configuration UI.

Thanks for your Help

Benno

2 answers

1 accepted

0 votes
Answer accepted
Deleted user Oct 22, 2012

Got it: I logged in with the administrator user we used on our onDemand instance, but it looks like this user is lacking some administrator rights. Instead login with the user sysadmin/sysadmin and the link to the user directory configuration will magically appear.

Hello Benno

Last week i installed Jira 5.1.6 and followed STEP 2 from the below document to intigrate CROWD and Jira which worked fine. Hope this helps.

https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+JIRA

Deleted user Oct 22, 2012

Thanks for your quick answer Sandeep. I also tried to follow step 2, but I simply can't find: Click on the 'User Directories' label of the left bar under the 'Users, Groups & Roles' tab.

See screen shot:

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

285 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you