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After upgrading from 4.0.0 to 4.1.0 I don't see any content (users, groups, directories)

Neal Culiner
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July 15, 2020

Running crowd 4.0.0 (not identity server) and previous 3.x versions without a problem offering directory for jira, confluence, bitbucket, bamboo, all has been working fine. I updated crowd to 4.1.0 and I don't see any content such as users, groups, directories. I reverted back to 4.0.0 and everything appears again.

Running on Windows Server 2012 R2 backed with SQL Server 2014 Standard.

Any suggestions?

1 answer

0 votes
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 26, 2020

Hi @Neal Culiner


Did you manage to solve your problem with Crowd 4.1? It is hard to diagnose the problem without investigating log files or browser console, however in Crowd 4.1 we've changed screens that are responsible for displaying list of users, groups, directories, applications etc. I suspect that you may be getting some errors if you are using https and you do not have proxy host and proxy port set in the tomcat's server.xml. If that's the case then you should also have problems with accessing Crowd's audit log.

Again this is only my assumption based on the provided evidence.


Hope that helps,

Marcin Kempa

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