Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

After i switch to SSL,Why can't i login in to Crowd console as admin? ops!!!!

crowd version: 2.12.0

https://confluence.atlassian.com/display/CROWD028/Configuring+Crowd+to+Work+with+SSL

cfg the crow to work with SSL(According to the above link)

bug it alway pop-up 'Connection to authentication server failed. Please review the logs for more information.'

I'm going crazy

2 answers

0 votes
lpater Atlassian Team Aug 18, 2017

Hi Tom,

Are you trying to used a self-signed certificate, or one issued by a Certificate Authority (CA)?

Are there any errors logged in Crowd logs about this? Make sure you have updated the crowd.properties file with the crowd.server.url pointing to the https:// url.

Also of note, Crowd 3.0 is now available, and it slightly simplifies the process - it reduces some internal complexity, and eliminates the need for crowd.properties entirely. You might want to give that version a go.

0 votes
edwin Community Leader Aug 18, 2017

Check the crowd.properties file and make sure everything is correct

https://confluence.atlassian.com/crowdkb/how-to-change-the-crowd-base-url-245827278.html

And check the logs, you might see an IP that isn't allowed to authenticate with your Crowd application. If so, simply add the IP to the remote addresses tab in the Crowd application.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

303 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you