After i switch to SSL,Why can't i login in to Crowd console as admin? ops!!!!

crowd version: 2.12.0

https://confluence.atlassian.com/display/CROWD028/Configuring+Crowd+to+Work+with+SSL

cfg the crow to work with SSL(According to the above link)

bug it alway pop-up 'Connection to authentication server failed. Please review the logs for more information.'

I'm going crazy

2 answers

0 votes
Lukasz Pater Atlassian Team Aug 18, 2017

Hi Tom,

Are you trying to used a self-signed certificate, or one issued by a Certificate Authority (CA)?

Are there any errors logged in Crowd logs about this? Make sure you have updated the crowd.properties file with the crowd.server.url pointing to the https:// url.

Also of note, Crowd 3.0 is now available, and it slightly simplifies the process - it reduces some internal complexity, and eliminates the need for crowd.properties entirely. You might want to give that version a go.

Check the crowd.properties file and make sure everything is correct

https://confluence.atlassian.com/crowdkb/how-to-change-the-crowd-base-url-245827278.html

And check the logs, you might see an IP that isn't allowed to authenticate with your Crowd application. If so, simply add the IP to the remote addresses tab in the Crowd application.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,033 views 6 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot