After i switch to SSL,Why can't i login in to Crowd console as admin? ops!!!!

crowd version: 2.12.0

https://confluence.atlassian.com/display/CROWD028/Configuring+Crowd+to+Work+with+SSL

cfg the crow to work with SSL(According to the above link)

bug it alway pop-up 'Connection to authentication server failed. Please review the logs for more information.'

I'm going crazy

2 answers

0 vote
Lukasz Pater Atlassian Team Aug 18, 2017

Hi Tom,

Are you trying to used a self-signed certificate, or one issued by a Certificate Authority (CA)?

Are there any errors logged in Crowd logs about this? Make sure you have updated the crowd.properties file with the crowd.server.url pointing to the https:// url.

Also of note, Crowd 3.0 is now available, and it slightly simplifies the process - it reduces some internal complexity, and eliminates the need for crowd.properties entirely. You might want to give that version a go.

Check the crowd.properties file and make sure everything is correct

https://confluence.atlassian.com/crowdkb/how-to-change-the-crowd-base-url-245827278.html

And check the logs, you might see an IP that isn't allowed to authenticate with your Crowd application. If so, simply add the IP to the remote addresses tab in the Crowd application.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Maggie Roney
Published Feb 27, 2018 in Crowd

The Crowd team is looking for feedback on Server & Data Center customers' identity strategies!

Do you own more than one Server or Data Center product? Do you have challenges provisioning users across your Atlassian products? Are you spending a lot of time integrating each Atlassian product wit...

941 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you