crowd is showing http status 404 error while connecting in browser

[ramani_chandran]

crowd is showing http status 404 error while connecting in browser, but the services are up and running.Could anyone please sort it out?

https://drive.google.com/open?id=1bxzMEwMXjQkfvQ70rqOyM3VyIY3HDN0Q

please look into the link for the log file.

[Gaurav]

Hi Ramanichandran,

Looking at the startup logs, it appears that either Crowd doesn't have permissions to read and write from directory /vha/application-data/atlassian/crowd/ or this directory doesn't exist.

[ramani_chandran]

thanks gaurav for the reply, the /vha/application-data/atlassian/crowd/ exists. But i think it is not having the necessary permissions

shall i go for changing the permissions from current sudo user to normal user? will that be ok?

[Gaurav]

Hi Ramanichandran,

I believe you need to verify which user you are using to start Crowd with, if it's root, then I think there should not be any problems, but if it's any other user then just verify the permissions for that directory.

[ramani_chandran]

Hi Gaurav,

Thank you so much for your help, application is working fine now.

[Gaurav]

Hi Ramanichandran,

I am glad to be able to help you. Can you please mark the answer as accepted?

Thanks,

Gaurav Agarwal