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Crowd is not starting in browser

Kalluri
Kalluri July 20, 2022

Hello Community!!!

 We have installed crowd on the Linux PostgreSQL
 We have downloaded the Zip file and unzipped it per the documentation we have modified the home path.
 After running the crowd started and you can access it through localhost, we tried with the same and also with http://ip:8095/crowd
 but were still unable to access the crowd.
 below is the Catalina and crowd-atlassian log.

 

crowd-atlassian log:

 

2022-07-19 09:26:23,408 http-nio-8095-exec-11 INFO [console.action.setup.SelectSetupStep] Current setup step is /console/setup/setuplicense.action
2022-07-19 09:26:23,450 http-nio-8095-exec-12 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:39:53,290 localhost-startStop-2 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: destroy called
2022-07-19 09:39:53,297 localhost-startStop-2 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] Closing Spring root WebApplicationContext
2022-07-19 09:39:53,298 localhost-startStop-2 INFO [com.atlassian.crowd.startup] Stopping Crowd
2022-07-19 09:40:26,945 localhost-startStop-1 INFO [apache.jasper.servlet.TldScanner] At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
2022-07-19 09:40:26,970 localhost-startStop-1 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] No Spring WebApplicationInitializer types detected on classpath
2022-07-19 09:40:28,295 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:28,296 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:28,363 localhost-startStop-1 WARN [atlassian.crowd.config.ConnectionUrlDecoratingDatabaseConfigurationListener] No connection url or data source could be found
2022-07-19 09:40:28,371 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup] System Information:
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Timezone: Coordinated Universal Time
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Java Version: 1.8.0_312
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Java Vendor: Red Hat, Inc.
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        JVM Version: 25.312-b07
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        JVM Vendor: Red Hat, Inc.
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        JVM Runtime: OpenJDK 64-Bit Server VM
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Username: root
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Operating System: Linux4.14.209-160.339.amzn2.x86_64
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Architecture: amd64
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        File Encoding: UTF-8
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup] JVM Statistics:
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Total Memory: 236MB
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Used Memory: 40MB
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Free Memory: 195MB
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup] Runtime Information:
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Version: 5.0.0
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Build Number: 1788
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Build Date: 2022-05-17
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [crowd.console.listener.StartupListener] Upgrades not performed since the application has not been setup yet.
2022-07-19 09:40:29,522 localhost-startStop-1 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)

 

Catalina log:

 

wd.xml]
2022-07-19 09:40:26,945 localhost-startStop-1 INFO [apache.jasper.servlet.TldScanner] At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
2022-07-19 09:40:26,945 localhost-startStop-1 INFO [apache.jasper.servlet.TldScanner] At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
2022-07-19 09:40:26,970 localhost-startStop-1 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] No Spring WebApplicationInitializer types detected on classpath
2022-07-19 09:40:26,970 localhost-startStop-1 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] No Spring WebApplicationInitializer types detected on classpath
2022-07-19 09:40:28,295 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:28,295 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:28,296 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:28,296 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:28,363 localhost-startStop-1 WARN [atlassian.crowd.config.ConnectionUrlDecoratingDatabaseConfigurationListener] No connection url or data source could be found
2022-07-19 09:40:28,363 localhost-startStop-1 WARN [atlassian.crowd.config.ConnectionUrlDecoratingDatabaseConfigurationListener] No connection url or data source could be found
2022-07-19 09:40:28,371 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:28,371 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/shared
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup] System Information:
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Timezone: Coordinated Universal Time
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Java Version: 1.8.0_312
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Java Vendor: Red Hat, Inc.
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        JVM Version: 25.312-b07
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        JVM Vendor: Red Hat, Inc.
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        JVM Runtime: OpenJDK 64-Bit Server VM
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Username: root
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Operating System: Linux4.14.209-160.339.amzn2.x86_64
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Architecture: amd64
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        File Encoding: UTF-8
2022-07-19 09:40:29,444 localhost-startStop-1 INFO [com.atlassian.crowd.startup] JVM Statistics:
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Total Memory: 236MB
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Used Memory: 40MB
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Free Memory: 195MB
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup] Runtime Information:
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Version: 5.0.0
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Build Number: 1788
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [com.atlassian.crowd.startup]        Build Date: 2022-05-17
2022-07-19 09:40:29,445 localhost-startStop-1 INFO [crowd.console.listener.StartupListener] Upgrades not performed since the application has not been setup yet.
2022-07-19 09:40:29,522 localhost-startStop-1 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
19-Jul-2022 09:40:29.572 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor [/opt/atlassian-crowd-5.0.0/apache-tomcat/conf/Catalina/localhost/crowd.xml] has finished in [11,020] ms
19-Jul-2022 09:40:29.572 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDescriptor Deploying deployment descriptor [/opt/atlassian-crowd-5.0.0/apache-tomcat/conf/Catalina/localhost/openidserver.xml]
19-Jul-2022 09:40:32.744 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
2022-07-19 09:40:36,219 localhost-startStop-1 INFO [com.atlassian.crowd.startup] Starting the Crowd OpenID server, version: 5.0.0 (Build:#1788 - 2022-05-17)

*********************************************************************************************
*
*  You can now use the Crowd OpenID server by visiting http://localhost:8095/openidserver
*
*********************************************************************************************

2022-07-19 09:40:37,056 localhost-startStop-1 INFO [server.manager.site.ApprovalWhitelist] Using file as a site approval whitelist: /opt/atlassian-crowd-5.0.0/crowd-openidserver-webapp/WEB-INF/classes/crowdid.approval-whitelist
2022-07-19 09:40:37,151 localhost-startStop-1 WARN [org.openid4java.server.RealmVerifier] RP discovery / realm validation disabled;
2022-07-19 09:40:38,659 openid-spray-akka.actor.default-dispatcher-2 INFO [spray.server.servlet.Boot] v2 configuration: OpenIdServerConfig(baseUri=http://localhost:8095/openidserver/v2, cookieConfig=CookieConfig(crowd.token_key), crowdRestConfig=CrowdRestConfig(baseUri=http://localhost:8095/crowd, applicationName=crowd-openid-server, applicationPassword=*****, timeout=Timeout(10 minutes)), sessionRoutes=ServletSessionRoutes(http://localhost:8095/openidserver?returnToUrl=${RETURN_TO_URL}), isRelyingPartyAuthorised=<function1>)
19-Jul-2022 09:40:38.861 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor [/opt/atlassian-crowd-5.0.0/apache-tomcat/conf/Catalina/localhost/openidserver.xml] has finished in [9,289] ms
19-Jul-2022 09:40:38.871 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [/opt/atlassian-crowd-5.0.0/apache-tomcat/webapps/ROOT]
19-Jul-2022 09:40:39.199 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
19-Jul-2022 09:40:39.200 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [/opt/atlassian-crowd-5.0.0/apache-tomcat/webapps/ROOT] has finished in [329] ms
19-Jul-2022 09:40:39.205 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8095"]
19-Jul-2022 09:40:39.226 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 20712 ms
20-Jul-2022 03:04:29.799 INFO [http-nio-8095-exec-2] org.apache.coyote.http11.Http11Processor.service Error parsing HTTP request header
 Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.
        java.lang.IllegalArgumentException: Invalid character found in method name [0x160x030x010x000xee0x010x000x000xea0x030x030xa7b0x910xf5q0xfcV0xdb:0x08x0xfb0x9d0xd3D0x8c0x830x81;0xff0xf1N0x010xda50xc90x83t{0x87FK ]. HTTP method names must be tokens
                at org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:434)
                at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:513)
                at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
                at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:882)
                at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1647)
                at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
                at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
                at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
                at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
                at java.lang.Thread.run(Thread.java:748)

 

 

 

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Mahesh Shinde
Mahesh Shinde
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July 20, 2022

Hi @Kalluri :

As per the logs, it seems to port used by any other services, Please, refer this artcle and check if port is not listen on any service : https://samirbehara.com/2018/04/09/tomcat-error-java-net-bindexception-address-already-in-use/

 

2022-07-19 09:39:53,290 localhost-startStop-2 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: destroy called
2022-07-19 09:39:53,297 localhost-startStop-2 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] Closing Spring root WebApplicationContext
2022-07-19 09:39:53,298 localhost-startStop-2 INFO [com.atlassian.crowd.startup] Stopping Crowd

 

Also please, check the permission of crowd user to install and home directories of application.

Regards,

Mahesh Shinde 

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Kalluri
Kalluri July 20, 2022

Hi @Mahesh Shinde ,

Thanks for your response.

L1.PNG

This the result before stopping Crowd.

L2.PNG

This is the result after stopping Crowd.

 

Regards,

Kalluri.

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Mahesh Shinde
Mahesh Shinde
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July 20, 2022

Hi @Kalluri :

Have you define JAVA_HOME path in server, Crowd need full JDK not JRE_HOME path.

Please, verify from your end and refer this article: https://confluence.atlassian.com/crowd/setting-java_home-61604243.html

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