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why cant i open Excel file?

srikanth
srikanth May 25, 2018

I am using IE 11 and tried to open Excel file within Confluence by clicking on "Edit in Office" button, but getting the following error message. Confluence error.pngerror 2.png

 

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Moses Thomas
Moses Thomas
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May 25, 2018

 

  • Make sure another program is not using  the file
  • Make sure that  the name  of  workbook you are trying to save does not have same name as any other currently open work 
  • Lastly  are you  sure the file path  exits ? cause attachment are stored in the confluence  server for instance /var/lib/attlassian/gigawiki/attachments in Centos(unix like OS) .  Can you  download  the file  to  your local  host and view it normally  if  not  then the file does not exit  or has been  removed  by the owner
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srikanth
srikanth May 25, 2018

Its the special characters that prevented the page from opening or editing.   

Thanks for your feedback

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Moses Thomas
Moses Thomas
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May 26, 2018

@srikanthIf answers  helped/worked  then please accept answers so  that  it can help others.

Best  regards,

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Jonathan Smith
Jonathan Smith
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May 25, 2018
  • Confirm the file is still at that URL destination
  • Are you able to just read it (download)?
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Moses Thomas
Moses Thomas
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May 25, 2018

.

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srikanth
srikanth May 25, 2018

I figured it out, within the title of the page i used "&" changed that to AND and its working now!

Thanks for your feedback

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